Contact Us

Whether you've spotted something out of date, want to flag a licensing change, or just want to ask why a particular crypto casino ranks where it does, we'd rather hear from you than have you guessing. This page explains what we can help with, what we can't, and the best way to reach us.

What we can help with

Best Bitcoin Casinos is an independent review and comparison site for US players looking at crypto casinos. We don't run any of the sites we cover, so we can't process deposits, withdrawals, account verification or bonus disputes. What we can do is:

• Answer questions about how we score and rank sites like the team behind Best Bitcoin Casinos and our review process explain in more detail
• Update or correct a review if a bonus, coin list, or licensing detail has changed since our last check
• Point you toward the relevant page if you're trying to compare coins supported, payout speed, or wagering terms across sites
• Take feedback on anything that reads unclear, outdated, or confusing
• Direct you to resources on responsible gambling and support if you or someone you know needs it

What we can't help with

Because we're a review site and not an operator, there are limits to what we can resolve directly:

• Account issues — password resets, frozen accounts, deposit or withdrawal problems need to go through the casino's own support team, not us
• Bonus disputes — if a welcome bonus, cashback, or rakeback offer didn't apply as expected, the casino's support and their published terms and conditions are the first stop
• KYC and verification requests — identity checks (where a site requires them) are handled entirely by the operator; we have no ability to verify or expedite them
• Legal or tax advice — we can point you to general information, but questions about your specific tax liability on crypto gambling winnings should go to a qualified tax professional, and questions about your state's gambling laws should go to a lawyer familiar with your jurisdiction

Before you write in, a few things to check

Most questions we get fall into a handful of categories, and the answers are often already on the site:

1. If your question is about a specific casino's coin support, bonus terms, or payout speed, check that casino's individual review first — the details are usually broken out there
2. If you're unsure whether a site is legal to use from your state, remember that crypto casinos reviewed here are licensed offshore (commonly in Curaçao or Anjouan), not by any US regulator. They sit in a legal grey area for US players, and availability varies — always check your own state's current laws before signing up
3. If you're worried about gambling becoming a problem for yourself or someone close to you, our responsible gambling page has practical tools and the number for the National Problem Gambling Helpline, 1-800-GAMBLER
4. If your question is about how our reviews are put together, our commercial relationships, or editorial standards, our about us page covers that in full, including how affiliate commission works and why it doesn't affect rankings
5. If you have a legal question about using the site itself, our terms and conditions page sets out the basics

How to reach us

For anything not covered by the above — corrections, feedback on a review, a licensing update we've missed, or a general question about how we work — use the contact form on this page. We read every message. We're a small editorial team, so replies take a little time, and we can't guarantee a response to every message, but we do go through them.

If your message concerns account-level issues with a specific casino, please contact that casino's own support channel directly — we have no access to player accounts and can't intervene in individual disputes.

A note on who this site is for

Best Bitcoin Casinos is intended for adults of legal gambling age only — 18 or 21 depending on the site and your state's rules, and each individual review states the applicable minimum. We don't verify age or identity ourselves; that responsibility sits with the operator and with you as a player. If you're contacting us with a question and you're under the relevant age, this isn't the right site for you, and none of the casinos we review are either.

Gambling carries real financial risk, and playing with cryptocurrency adds a second layer — the value of what you deposit or win can move against you independently of anything that happens at the table. Nothing on this site should be read as a way to make money reliably, and we don't present it that way in our replies either.